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Brilliant Service on 111 and the local GP Out-of-Hours Servi...

Posted By Bournemouth man

"Brilliant Service on 111 and the local GP Out-of-Hours Service"

About: NHS 111 Royal Bournemouth General Hospital

(as the patient),

I had apparent kidney problems

Phoned 111 - Brilliant service forma lady called Amy who, after consulting a colleague booked me a place in the local Bournemouyth Hospital GP out-of hours surgery.

Received first class attention and treatment

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Responses

Response from Sue Mellor, Patient Experience Lead, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 10 years ago
Sue Mellor
Patient Experience Lead,
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 17/02/2014 at 10:15
Published on Care Opinion at 12:04

Dear Bournemouth Man

We really appreciate the time that you have taken to post your comments and are delighted that you received brilliant service. We will ensure the feedback is feed through to those in the GP out of hour’s service.

Thank you again

Sue Mellor

Head of Patient Experience

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