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Srvice levels

Story from nhs.uk

"Srvice levels"

About: King George Hospital

Firstly, to get through to the hospital switchboard is almost impossible. I have waited 45 minutes and have now given up. 3rd rate service. Secondly: Had an MRI scan 5 weeks ago (neuro) still waiting for a report If you can stay away from this hospital and have a choice, go somewhere else, because if you have a serious problem it could be a while before thay let your G.P. or you know. Even at question 4 they do not have X-Ray or Radiology The Trustees do very little to improve the service levels of this hospital

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Responses

Response from King George Hospital 10 years ago
King George Hospital

Submitted on 03/03/2014 at 12:57
Published on nhs.uk on 04/03/2014 at 03:00

Thank you for your feedback. I am very sorry you have had trouble contacting our switchboard. With regards to the results of your MRI scan, I am concerned to hear that they have not been received by your GP. To be able to look into this further for you I will need you to provide more information. Please contact me through our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Yours sincerely, Stephen Burgess Medical Director

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