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Thank all staff for their kindness

Posted By jacobsmum

"Thank all staff for their kindness"

About: Tameside General Hospital / Accident and emergency

(as a parent/guardian),

We attended tameside hospital a and e this week after my son banged his head and had suspected concussion. The staff were amazing, my son felt completely at ease and was seen very quickly.

I would just like to thank all the staff for the kindness and friendliness they showed to myself and my son. They deserve recognition for the great work they do on the children's a and e department.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 10 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 27/02/2014 at 11:09
Published on Care Opinion at 11:48

Thank you for taking the time to let us know of your good experience.

It is very helpful to know that we were able to be fast and offer the correct level of reassurance to you and your son in this busy department.

Comments like yours really do improve staff morale and we will ensure staff see your comment and are thanked by the Trust.

Thank you once again – we hope that your son is now fully recovered.

Kind regards,

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk”

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