"Thank you to the Audiology department"

About: Queen Alexandra Hospital / Audiological medicine Royal Hospital Haslar / Ear, Nose and Throat

(as the patient),

I have to say I have attended Audiology and E. N. T care all my life. I have nothing to say other than appraisal for all the team in both Audiology and E. N. T. especially Steve Ruddock. Very helpful and will go the extra mile to help me.

My hearing loss is quite severe and Steve does his best and always contacts me should a better model of the Bone anchored hearing aid come on to the market.

Lovely and friendly team with good advice either in consultation or over the phone. All the best to you all in the Audiology department.

Thank you very much Steve for all the ongoing care I receive.

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Response from Marion Brown, Head of Complaints and Patient Advice & Liaison Service (PALS), Portsmouth Hospitals NHS Trust

I am pleased to hear that you had such a positive experience at the hospital. Your comments will be shared with the staff involved who will be pleased to receive such praise.

Should you have any concerns or comments in future regarding your care at the hospital, good or bad, then you can also contact our Patient Experience Team by e-mail on PHT.PatExp@porthosp.nhs.uk or telephone 0800 917 6039.

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