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Visit to Gastronomy

Story from nhs.uk

"Visit to Gastronomy"

About: Whiston Hospital

Received a quick appointment once I was referred by GP. I was greeted by very helpful staff in outpatients the Dr I saw was thorough and helpful set my mind at ease, I was in and out of the out patients in record time. Over all the experience was 100% top notch. I rate this hospital higher than any private clinic.

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Responses

Response from Clare Aspinall, Patient Experience Manager, Mersey and West Lancashire Teaching Hospitals NHS Trust 10 years ago
Clare Aspinall
Patient Experience Manager,
Mersey and West Lancashire Teaching Hospitals NHS Trust

Submitted on 14/02/2014 at 16:02
Published on Care Opinion at 16:52

Thank you very much for taking the time to write so positively regarding the care and attention you received during your recent visits to St Helen's and Knowsley Teaching Hospitals NHS Trust.

It is pleasing to hear you received such good treatment from all of the staff involved in your care. We endeavor to make the patient journey as comfortable as possible, and comments of appreciation are a great encouragement to our staff. I will of course pass yours on to all those involved in your care.

If I can be of any further assistance in the future please do not hesitate in contacting me again.

Kindest regards

Clare Aspinall

Patient Experience Manager

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