This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The Bethlem Adolescent Unit (BAU)"

When you read this, you might either be, the teenager about to enter this unit or, the child’s parents. I am writing this review with the intent of helping both the teenager and family understand what admission to this unit really means. My daughter recently spent about three months in this adolescent unit. She was suffering from cyber-bullying, depression, suicide attempts, anxiety; but, thankfully, she is now home and back to school.  All the staff; receptionists, doctors, nurses, care workers and all other staff treated both my daughter and us (the parents) with huge respect and listened to our concerns. Most importantly, we all agreed the really important decisions. They deserve a big thank-you! You are probably feeling confused/ anxious about the place itself. Please, just forget all your thoughts about old fashioned “mental hospitals” . The Bethlem Royal Hospital is comprised of many separate buildings within huge grounds. The adolescent unit is one such separate (and modern) building within these grounds. There two areas within the adolescent unit, my daughter was admitted to “Tyson East”. Now, for a few facts, that you might find helpful: - Tyson East has a maximum of 12 children, six boys’ rooms and six girls’ rooms - everyone has their own room (really quite spacious) - the boys’ and girls’ rooms are in separate spaces - separate (and large) TV lounge, games, dining areas - the food is cooked within the unit, healthy, varied, and tasty (quite different from normal hospital food!!) - separate buildings for school/ gym/ swimming pool - core visiting hours are 4pm-8pm (Monday- Friday), very flexible at weekends While I am sure you are still worried and concerned, hopefully , this might help a little. Bottom line – I couldn’t have hoped for more care for my daughter. Father

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bill Berry, Patient Experience Manager, Patient Public Involvement Team Organisation and Community Directorate, South London and Maudsley NHS Foundation Trust 10 years ago
Bill Berry
Patient Experience Manager, Patient Public Involvement Team Organisation and Community Directorate,
South London and Maudsley NHS Foundation Trust

I work in the Patient Experience team and my role is to work with staff and service users to make improvements to our services

Submitted on 21/03/2014 at 11:54
Published on Care Opinion at 14:05


Dear PAL

Thank you for taking the time to post about your daughters admission to Bethlem Adolescent Unit. I hope the information in your post will be useful to any parent or child who might have been referred to this service in the future.

I will pass your post on to the team who I know will be very grateful to hear your positive comments.

Kind regards

Bill Berry

Service Improvement Manager

Patient Public Involvement and Patient Advice Liaison Service

South London and Maudsley NHS Foundation Trust

Bill.berry@slam.nhs.uk

T: 0203228 3698

M: 07825180472

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k