About: Medway Maritime Hospital

I have now had two appointments with the doctor cancelled without any explanation. I have been waiting for an appointment since November 2013. The latest cancellation letter states that you have tried to contact me by telephone to arrange another appointment. This is simply untrue. So far I'm not impressed with the service from the Outpatients Department. Please note the visit date below is not applicable, but I can't submit this without entering a date.

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Response from Medway Maritime Hospital

Thank you for providing us with feedback relating to your recent cancelled outpatient appointments. I am sorry to hear that we have cancelled two of your appointments and failed to provide you with an explanation for this. I would very much appreciate it if you could contact me so I can obtain some further details from you. This will enable me to rectify this issue for you. Samantha Goldberg Associate Director of Operations – Surgery, Anaesthetics & Theatres 01634 830000, Ext 6718

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