"PALS at Kings College Hospital"

About: King's College Hospital (Denmark Hill)

(as the patient),

I contacted PALS by email on Monday morning, it is now Wednesday night and I have had not so much as an acknowledgement that they have received it.

Even an automated response would be better than nothing.

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Response from Cathy Varley, PALS Manager, King's College Hospital NHS Foundation Trust

I am extremely sorry that you await an acknowledgement and response to your email, which we should have responded to. I will seek to identify your email from those received on Monday morning and why it has not as yet been actioned.

If you would like to contact me again directly please do not hesitate to do so. My email address is cathy.varley@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Ignored (the patient)

I appreciate the reply, but it was that address (cathy.varley@nhs.net) that I emailed in the first place on Monday!

I obtained your email address beforehand from this website. I hope to hear from you soon.

Updates, changes and questions related to this story