"Delay in appointment at outpatients and DIY advice"

About: University Hospital Aintree

Seen at the Liver clinic beginning of October following abdominal screening (history of breast cancer) advised by letter would be reviewed in clinic 3 to 4 months. No appointment received and contacted secretary to be told no appointments left for February - next availability would be sometime in March and that I would have to ring appointments myself. Surely this should have been picked up by the Secretariat following my last visit?

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Response from University Hospital Aintree

We're very sorry to hear about the delays you have experienced and we will share your comments with the relevant departments. If you wish to take this further, our Customer Service team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Customer Services department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

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