"I will never forget them"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

The following story was received by South Western Ambulance Service NHS Foundation Trust via an online Have Your Say survey:

The Paramedics Jenny B and Jason who came to me and took me to bath hospital in the ambulance because I have suspected appendicitis were absolutely incredible. Without them I wouldn't have made it to hospital and I wouldn't be recovering well like I am now. They were so kind, caring and helpful and mainly reassuring. I was so so scared but they tried to make me feel as comfortable as possible. I thank them from the bottom of my heart (especially Jenny as she was in the back helping me so much). Jenny was absolutely incredible and Jason was pretty cool too. Thank you so much to the pair of them, I will never forget them.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

South Western Ambulance Service NHS Foundation Trust is very grateful to those who take the time to contact us. All feedback helps us improve the services we offer to our patients and their families.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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