"Great care"

About: Russells Hall Hospital

I was admitted yesterday for knee surgery from the moment I walked onto B1 I couldn't fault the care I received... the doctor and his team were excellent and everyone who came to see me explained the procedure and put me at ease... Theatre staff were excellent and nothing was to much trouble for all the staff on B1 it was spotless and I was well looked after. Thank you also to the physio team for providing me with equipment that will help me with my recovery.... Regards Bel Williams

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Russells Hall Hospital

Thank you, Bel, for taking the time to give us such wonderful feedback about your experience of our services. It is fantastic to hear that you were impressed by the care you received before, during and after your surgery. Cleanliness is extremely important to us, so we are pleased that the ward you stayed on was clean and tidy. We will pass you lovely comments on to the doctor and his team in surgery, B1 and the Physiotherapy Department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story