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Sent in for emergency scan by gp due to suspected...

Story from nhs.uk

"Sent in for emergency scan by gp due to suspected..."

About: Cheltenham General Hospital

GP Sent my partner to A&E with a letter requesting imediate scan due to suspected stroke. Waited 6 hours to then be told by the recepionist. we are not priority, the wait will be another 2-4 hours so best to go home. All the drunk people had priority over us, Our GP was furious so sent us to Gloucester royal who kept my partner in a room on his own with no tv for 4 days, they then said all mri department staff were of sick and sent him home. GP then sent my partner for a private scan. The outcome was he has ME.

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Responses

Response from Cheltenham General Hospital 10 years ago
Cheltenham General Hospital

Submitted on 04/02/2014 at 10:55
Published on nhs.uk on 05/02/2014 at 03:00

Dear Nichole, Many thanks for taking the time to get in touch to share this feedback with us. We're sorry to hear that your partner had a poor experience of our services in the emergency department. We'd like to look into this further but in order to do that we'd need to get a few more details. Would it be possible for either yourself or your partner to contact our PALS team on 0800 019 3282 or by emailing pals.gloucestershirehospitals@glos.nhs.uk Many thanks again for your comments. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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