"My view on this hospital has changed"

About: Darent Valley Hospital

My mother has been called to come in as she has been ill nearly a year now with A n E visits just to be sent home with more antibiotics. They now think it might be TB. I walked in last night to find my mother in a dark room no lights on, and she was half way down the bed andcouldn't move up as she has no energy. She thanked good I had turned up to help her. I had words with the nurse who had a bad attitude. I am very disappointed with the way my mother is being looked after and will be making a formal complaint. My mother has gone down hill in the one and half weeks she has been in hospital. I used to praise this hospital up but alas I can no longer do that. Linden ward

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Response from Darent Valley Hospital

Dear Frances We are very sorry to hear that you are unhappy with your mothers care at Darent Valley Hospital. Linden Ward were very saddened and a little surprised to hear about your concerns, especially as nobody from your family have previously contacted them but please can we ask that as a matter of urgency you contact the Ward Manager, Paula Murphy on 01322 428783. Kind regards The Communication Team Darent Valley Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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