"An operation being cancelled 3 times"

About: Leeds General Infirmary / Neurosurgery

(as other),

My mother has being cancelled 3 times for a operation. She is awaiting brain surgery due to the lack of hdu beds. We were waiting 7 hours to be told to go home as there were no beds. The emotional stress that it is putting on her and our family I find this ridiculous. This should not be happening to people. We are not in the 3rd world and if I could also say this has nothing to do with the staff, they were very supportive

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Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Thank you for posting your comment. We are sorry to hear about your experience. If you would like to discuss the issues in person, and confidentially, you can contact the Patient Advice and Liaison Service (P.A.L.S) on 0113 2067168 or email patient.relations@leedsth.nhs.uk

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