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"I was treated for burns and blistering ..."

About: North Tyneside General Hospital

(as the patient),

What I liked

I was treated for burns and blistering to my foot in A&E/soft tissue clinic last month. As I had just moved to the area and wasn't registered with a GP, I had three follow up treatments there. I would just like to say how impressed I was with the quality of treatment, professionalism of staff and the short waiting time was a bonus. In particular, the nurses and doctors who treated me were excellent - they put me at ease when I was in a lot of pain, and had the 'human touch'. I've either received or witnessed a variable quality of NHS treatment elsewhere in the country, so the exceptional treatment at North Tyneside really stood out. As people are often only motivated to write when there's a problem, I felt compelled to write and express my gratitude for your services.

What could be improved

Nothing, it was superb.

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Responses

Response from North Tyneside General Hospital 15 years ago
North Tyneside General Hospital
Submitted on 18/09/2008 at 16:20
Published on nhs.uk on 27/09/2008 at 04:31


Thank you very much for your wonderful comments about our service. Your compliments have been shared with our staff who were very happy to help you and we hope that you are now fully recovered.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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