"Visit to A & E was 1st. class"

About: Basildon University Hospital

On Friday 24th January I visited A & E after seeing my GP 3 times . I was first seen by a Triage nurse for my assessment , who was very concise and efficient. My second encounter was with an A & E nurse who took blood and checked my E C G , again very efficient and polite. From there I was seen by various junior and experienced doctors and x ray department after which time my problem was diagnosed and advice was given to help me toward curing this problem. At every stage I was kept fully informed with respect and care , and I went home with confidence that with their advice my medical problem will cure itself In due course . Thanks for a good and positive experience. From Mr. H. Masters.

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Response from Basildon University Hospital

We are really pleased that your recent experience of care in Accident and Emergency at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one. We will forward on your kind words to the department concerned. Thank you for taking the time to tell us about your experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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