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Great service

Story from nhs.uk

"Great service"

About: Royal Blackburn Hospital

I was taken to Royal Blackburn Hospital the week in between Christmas & New Year, I had been very ill for over a week, & I needed help. I spent a few days on C3 ward, the staff, & quality of care was for me first class, I can not find fault at all. The only thing I have any fault with is, I spent twelve hours in A&E on a trolley, But even then the care was first class. All in all I was well looked after, if it had not been for the care they gave me, I am not sure how it all would have turned out?

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Responses

Response from Royal Blackburn Hospital 10 years ago
Royal Blackburn Hospital

Submitted on 28/01/2014 at 16:34
Published on nhs.uk on 29/01/2014 at 03:00

Thank you for your kind feedback of your experience we will of course ensure that the full team have sight of your feedback which will undoubtedly provide them with a sense of pride and achievement in making your experience such a positive one. As a Trust, we receive regular feedback around how our services are being experienced by our patients and visitors and we like to take every opportunity to learn about what we are doing right and what we can improve upon. We therefore thank you for giving us the opportunity to learn from your care here.

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