"Cancer patient"

About: University Hospital Of North Durham

I will be making a compliant about a receptionist at the main X-ray department which I visited today(25/1/2014), her attitude and how she made me feel at the time of my appointment, then when I returned home leaving me to contemplate whether the treatment I had gone though over this last 5 years was actually worth it and should I continue. with my medication :-(

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Response from University Hospital Of North Durham

I am very sorry that you encountered such negativity when attending UHND on 25th January. We take conerns raised regarding staff attitude very seriously and will endeavour to investigate your concerns. Please call us on our freephone number 0800 783 5774 or write to us at: Patient Experience Team, Estate Offices, Hollyhurst Road, Darlington Memorial Hospital, DL3 6HX. Thank you for raising this issue.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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