"visit to ultrasound dept"

Visited the ultrasound department. The treatment was very good.However I left my spouse in the reception, and he was not impressed by the reception staff. The young man on reception was continually using the computer terminal to access his facebook page on the internet. This occurred over a 20 minute period. I would be interested to know the hospitals procedures concerning staff access to the internet. This is not the first time I have seen hospital staff on the internet. I have seen it at A& E and also the eye clinic reception.