"breast core biopsy"

About: Friarage Hospital Site

I attended the hospital for a breast core biopsy and was feeling very scared,the treatment i received from the 3 ladies that were doing the biopsy was second to none,the 2 ladies that did the actual treatment explained all that was to be done,and made me feel at ease,to the other lady that sat with me and held my hand and comforted me.you were all amazing,so from me Val Biden a very big thankyou.

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Response from Friarage Hospital Site

Good morning Val Thank you for your feedback, in which you express your thanks for the care and treatment you received during your visit to the Friarage Hospital, Northallerton. I am pleased to learn that staff supported you during what must have been a very worrying time. I shall certainly forward your kind words to the staff involved, who I am sure will be very pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives please contact the Chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk We also welcome nominations for the Trust’s annual ‘Nightingale Awards’ which, once a year, recognise the important contribution nursing and midwifery make to patients and their families at The James Cook University Hospital or the Friarage Hospital on a day-to-day basis. Forms are available from the director of Nursing’s office on 01642 854344 or by emailing val.fothergill@stees.nhs.uk. Alternatively, you may wish to nominate online at www.southtees.nhs.uk/about/awards/ Many thanks again for your kind words With best wishes Mrs Linda Oliver Patient Experience Co-ordinator.

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