I visited fracture clinic at QMC mon pm 20th jan. The young doctor was talking over me while i tried to explain my condition and made no eye contact at any point during the appointment. As i went for the xray i asked if on my return i could see someone else. When i returned to the desk after my xray, a lady said (i think she was another doctor) to a nurse ' oh she's back'. Obviously i had been spoken about. How terrible to call me 'she'. I was then told the actual consultant not the initial doctor would see me. I was then deliberately left in a cubicle while the consultant saw other patients. Nobody came to apologise nor say what was happening. Basically they were letting me know if you dare to complain we teach you a lesson. Previously my visit had been uncomfortable. A nurse had been rude and impolite regarding my name. Very unpleasant experience. The breast clinic at city hospital is superb. Its a pity not every clinic operates like this.
"Visit to fracture clinic"
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham NG7 2UH
Posted via nhs.uk
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