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urology

Story from nhs.uk

"urology"

About: Heartlands Hospital

Since 1955 I have had systoscopys carried out in US. Australia and other hospitals in the UK.On the10/01/2014I attended the clinic @ ward 10 where I was seen by by a locom registrar, a locum surgeon and a systoscopy was carried out I was most impressed by the way he carried out the operation for the first time in my life it was performed without without any pain or discomfort what so ever and I was able to remain completely dry on my drive home and what is more the staff are so friendly that one is relaxed to start. Although I hate the drive and the parking at Heartlands the treatment makes it all worth while.16 years ago I was admitted with incurable lung cancer but I am here to day none the worse off except a shortness of breath I am very grateful to Heartlands and its staff.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 10 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust

Submitted on 21/01/2014 at 09:28
Published on Care Opinion at 10:22

Dear Jim Bryan

Thank you for taking the time and trouble to write about your experience on ward 10 at Heartlands Hospital. I have forward your positive comments to the Senior Sister and the General Manager for Urology who I know will be thrilled to read your email.

Wish you all the best in your health

Kind regards

Iona

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Response from Heartlands Hospital 9 years ago
Heartlands Hospital

Submitted on 14/08/2014 at 12:34
Published on nhs.uk on 15/08/2014 at 04:01

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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