Medical care from the doctors and nurses is excellent so far but the support offered by secretarial staff in terms of urgency, reliability & accurate information is dreadful. To have the phone put down on you by a consultant's secretary when trying to chase the status of a report detailing the results of a scan 4 weeks earlier is totally unforgiveable and incredibly rude from a so-called caring profession.
"Appalling back-up staff"
About: King's Mill Hospital King's Mill Hospital Sutton-in-Ashfield NG17 4JL
Posted via nhs.uk
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