"Hip replacement"

I was not looking forward to having my hip replacement but I can honestly say that all the staff at North Downs Hospital made the experience a much better one by the way they all looked after me. From the surgeon through to all the nursing staff and and the wonderful chef in the kitchen I couldn't fault any of them. I would thoroughly recommend the Hospital and if I need any future treatment I hope I have the opportunity to have it carried out at the North Downs Hospital.

Story from NHS Choices

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Response from North Downs Hospital

Thank you for your feedback in relation to your recent admission to North Downs. I am glad that we made your stay with us as pleasant as possible in what can be a worrying time. I will ensure that your feedback is communicated with the team as it is always great to hear when we meet our patient expectations. I hope you are making a good recovery.

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