"My Mother"

About: Darlington Memorial Hospital

My mother was admitted to A & E in The Memorial last night. When I visited I was dealt with with great courtesy and treated with respect and consideration. I was asked for information about my mother and listened to carefully. Both doctors and nurses were professional and polite. I was extremely impressed with the standard of care that my mother received and the amount of consideration and information that I was given..Tremendous!

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your mother's visit to the A&E Department at Darlington Memorial Hospital. I am very pleased to hear that you and she had a positive experience and that you are happy with the care received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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