"A & E"

About: University Hospital (Coventry)

I visited the A & E dept with a few health problems including pain in my neck, shoulder and fingers. I was seen within 10 minutes by a nurse who assured me that I had done the right thing by going there. I was nervous that they may think that i was wasting their time. ECG and blood tests were carried out promptly. I would like to say thank you to all the staff including the receptionist .

Story from NHS Choices

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Response from University Hospital (Coventry)

Thank you for providing feedback on your recent experience of the Emergency Department at University Hospital. It’s great to hear that you had a positive experience and that you are happy with the care you received. It is heartening to read your comments about the reassurance your received over your attendance and the swift time you were. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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