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"overall very please - not quite sure re staffing"

About: Stepping Hill Hospital

Overall very pleased with care and the involvement i had i my case Only sour point -. The hospital does state strict uniform policy - but i was aware a number of staff had painted nails - rather a lot of makeup ! and worryingly i saw at least three staff members in the WRVS coffee shop wearing theatre scrubs ? Surely they were on the way home. I did mention it and the lady i spoke too said its not policy for them to wear srubs anywhere other than theatre. The worst thing - sat in the WRVS shop a staff member - in uniform (i do belive for administration) wearing NHS badge , sat reading paper and picking her nose,,,,, if any staff read this - please try and stick to your rules... She was there monday 14th jan 12.45 - not a very good representation of the hospital

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust
Submitted on 21/02/2014 at 13:04
Published on Care Opinion at 15:07


I am pleased that your care was appropriate and that you have no issues with that aspect of the hopsital. However I am concerned to read your other concerns therefore I have shared them with the relevant managment teams to ensure the uniform and hygiene standards are adhered to.

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Response from Stepping Hill Hospital 9 years ago
Stepping Hill Hospital
Submitted on 19/05/2014 at 16:31
Published on nhs.uk on 20/05/2014 at 04:00


Thank you for your comments and I am pleased to see that your overall experience was positive. I will share your comments about staff uniform with the relevant team. Thank you for your feedback.

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