"Mrs Pauline Grieves deceased"

About: St Peter's Hospital (Chertsey)

My daughter and I would like to express our sincerest thanks and appreciation for the most kindly, compassionate and sympathetic treatment that my late wife, Pauline, received from all the staff in Holly Ward, during the period 26 Nov - 8 Dec. Our thanks also to the consultant and members of the palliative care team. We would also like to record our admiration for the ambulance crew and the timely work of the A&E Department, on the evening of the 25 November. My late wife Pauline and I have always been strong advocates of the NHS system and there could be no better example of its excellence than our recent experience. Our very grateful thanks to all the medical staff concerned. Yours sincerely, B R Grieves

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Response from St Peter's Hospital

Dear Mr Grieves, firstly please accept our condolences on the loss of your wife. We are pleased to hear that our staff provided such good care to your wife and also support to you and your family during a very difficult time. We have passed your comments onto the palliative care team, Holly Ward and A&E staff and thank you for taking the time to share your experiences.

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