"shocking care for elderly"

About: Lincoln County Hospital

I currently have a close relative in Lincoln hospital . After having 2 major operations and 1 week in icu ,where the care was fantastic ,it seems a waste of money to then transfer someone 2 another ward where staffing levels , cleanliness , state of ward (looks like Romanian orphanage off tv !) are diabolical . The staff didn't even know my relative had a stoma bag and was left in his own faeces over night as it wasn't emptied and split . There health had know deteriorated though neglect on current ward . A dog would be treated better than my relative has on current ward . O and they also had a fall 2 day . It is apalling patients are being kept in these conditions . Somebody needs to be looking at the way this ward ? Hospital ?is being ran as I'm surprised nobody is facing charges of neglect . I am disgusted .

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Response from United Lincolnshire Hospitals NHS Trust

We are very disappointed to hear of your experience which describes a standard of care that we do not consider acceptable. We would very much like the opportunity to investigate this further but we would need more information to do this. If you would like to get in touch please contact the Patient Advice & Liasion Service at Lincoln on 01522 707071 or email PALS@ulh.nhs.uk.

Linda Higginbottom

Deputy Director of Operations Lincoln and Louth

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