About: Queen Alexandra Hospital

My mum had suspected stroke and had to go to A+E. Arrived at 2130 and the time we were seen was midnight. Stroke nurse had to be contacted several times before she came down to see her in a corridor!! So much for fast!!! Luckily she didn't have a stroke but could not work out why she was having these symptoms. Stayed in a stroke unit with moaning staff. No answers given! We were informed weekend DRs were very thin on the ground so had to wait ridiculous time to be discharged. Don't be unwell on a weekend!!!

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Response from Queen Alexandra Hospital

Thank you for taking the time to provide your feedback and I am sorry that you have concerns about your mother's stay. We would like an opportunity to discuss this further so please do make contact with our PALS team who will be able to help. To do this please contact our PALS Service: Telephone us on: Freephone 0800 917 6039 Email us on: PALS@porthosp.nhs.uk Write to us at: Freepost RSGB-CJUS-YAXK Portsmouth Hospitals NHS Trust Patient Liasion and Advice Service Health Information Office Queen Alexandra Hospital Southwick Hill Road Cosham, Portsmouth PO6 3LY

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