"maxillo facial department"

After an operation , which was like being pushed through a sausage machine factory!!. I was left sat in a gown in a cold changing area ,finally met the two operating specialists , one presumed he had met me before (he had'nt!) ...the other had blood all over his tunic ..not a good start!. To cut a long complaining story short ...im still in pain , (just spent my second xmas in pain) , i keep leaving messages for maxillo facial ...no one has even bothered to return my call , when they do its the usual "he is going to look at your scans i promise to get back to you today". Awful treatment , i've lost all faith.