"Excellent service of stroke team"

About: North West Ambulance Service NHS Trust / Emergency ambulance Royal Stoke University Hospital

(as a relative),

My husband suffered what was probably a TIA at 11.30pm, Sandbach ambulance was here within 5 mins and soon on the way to N Staffs where treatment was started immediately in A & E by a dedicated stroke nurse (Dawn). She was helpful, informative and caring. Transferred to ward 232 a couple of hours later.

The excellent care continued on this busy but efficient ward. I hadn't been to this hospital before and it was very modern, clean and easy to navigate. If you have to have an experience in hospital, this was a prime example of how it should be.

Many thanks to the staff and doctors of this ward.

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Response from North West Ambulance Service NHS Trust

Thank you for taking the time to share your experience of using North West Ambulance Service with us.

We are sorry to hear about the circumstances that led to you needing our assistance however we are pleased to hear that the ambulance arrived promptly and transported your husband to North Staffordshire Hospital quickly and efficiently where he received excellent care and treatment.

We would also like to take this opportunity to wish you and your husband all the best in his future recovery.

Many Thanks

North West Ambulance Service

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