"Staff care and expertise"

About: Royal Surrey County Hospital

I am writing to thank you for the kindness, expertise and care shown by the medical staff on every occasion I have visited the hospital - most recently, in connection with a shoulder damaged by a fall last September ( A&E, orthopedics and ultrasound departments). The staff in A&E and in Trauma & Orthopaedics in December 2013 and Utrasound 8 January 2014. There were inevitably long waiting times at A&E but then my case was not critical. I have rarely waited long for appointments. I was extremely concerned when I heard of plans to close down the Royal Surrey in favour of Frimley which would be very difficult for me to access. Should the threat re-emerge, please let me know if there is anything I can do to support your hospital.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Surrey County Hospital

Many thanks for taking the time to share your experience with us. It is very pleasing to hear that on the number of occasions you have been to the hospital our nursing teams have treated you with the best care, anywhere- in line with our Trust strategy. We really appreciate your feedback. Best wishes, Royal Surrey County Hospital

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story