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"Hospital feedback"

About: Colchester General Hospital

8.5 hrs waiting in A and E after being referred by my gp. Left hand cannot speak to the right hand as every time the shift changes nobody has a clue. My last I'll be back in 5 mins was 5 hours ago.

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Responses

Response from Colchester General Hospital 10 years ago
Colchester General Hospital
Submitted on 08/01/2014 at 13:41
Published on nhs.uk on 09/01/2014 at 03:00


I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “Accident and emergency services at RDEE4-Colchester General Hospital at 08/01/2014 09:03:41”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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