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Not enough pillows

Story from nhs.uk

"Not enough pillows"

About: Darlington Memorial Hospital

My mother inlaw was in icu and moved to ward 32 she didn't get her night medication until mid night when she asked where it was she was told to be quiet and wait her turn also to. Get a pillow I had to go into town and buy one has they had none left on the ward

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Responses

Response from Darlington Memorial Hospital 9 years ago
Darlington Memorial Hospital

Submitted on 07/05/2014 at 11:04
Published on nhs.uk on 08/05/2014 at 04:00

Thank you for providing feedback on your mother in law's visit to the Ward 32 at Darlington Memorial Hospital. I am very sorry to hear that you were unhappy with her experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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