"A and E"

My first personal visit to Queens A and E. Feeling very nervous and frightened, was seen to quickly, tests and examinations explained, came to check on me. All staff very helpful and friendly. Only criticism needed antibiotics, paid in reception, sent to collect them only to be told come back 9-5. Went to our local chemist in morning, paid again but it was much more convenient than going back to hospital. Well done Queens you get a lot of bad press, I was very grateful.