"hospital stay"

About: Scunthorpe General Hospital

My father was rushed into casualty by ambulance he was very ill .He was then transferred to the admission unit then ccu ,I can say up until this point all staff were fantastic and both he and family members were looked after very well. when he was moved to ward 24 things went down hill .There is a staff nurse on there who does not seem to care or have any interest in patient or family, she is also rude and does not seem to have any manners. When this nurse is not on the ward it is a better place . My mother was on the ward 8/12/13 visiting with my sister and asked about my father being discharged on Monday ,"he wont be if we are to busy "was the reply from the nurse. What a shame one person is letting the ward down as everyone else works so hard and they still very helpful and pleasant.

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Response from Scunthorpe General Hospital

Hello, thanks for taking the time to post this comment. We'd like to discuss your concerns with you and look into the issues you have raised - please could I ask you to contact either the operational matron for the ward or the head of nursing? Alternatively you can ring the Patient Advice and Liaison Service on 01724 290132. Kind regards, Sarah Mainprize

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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