"A&E / Ward 14 MAU"

About: Darlington Memorial Hospital

Having staggered into Piper House with chest pains, i was seen by a brilliant man who told me I would have to go into hospital, I refused to go by ambulance to Darlington Memorial Hospital. Both the man and the ambulance men persuaded me it would be the best thing. On arrival I sent into the resus area, the nurses were good, the young Doctor came and told me I was to stay in, I asked Ward 14, he said "yes", I said "No" he asked "why",, I said "and end up in a bed next to a druggy who has overdosed". I left against his order with chest pains. I have seen a Doctor fro one of the largest hospitals in the country, he wants to know what Darlington Memorial is up to. I have now stopped all treatment.

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Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to the Accident and Emergency department at Darlington Memorial Hospital. I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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