"Thank you"

About: University Hospital Of North Durham

I have had to stay on Treetops Ward twice now with my youngest daughter. The first time I stayed for a week when she was 6 weeks old - she was treat for suspected meningitis. That week was the worst week of my life but the staff on the ward were amazing and I cant tell you how grateful I was for the support we received. Little things like having a parents kitchen to make drinks, the play room that my eldest could use when she came to visit, the place is amazing. The second time we stayed was for one night & again the staff were brilliant. Again thank you so much for the support. People dont appreciate the NHS at all - we would miss it if we didnt have it.

Story from NHS Choices

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Response from University Hospital Of North Durham

Thank you for providing feedback from your visit to Treetops ward at University Hospital of North Durham in 2013. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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