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Great staff- quick prompt service

Story from nhs.uk

"Great staff- quick prompt service"

About: The James Cook University Hospital

I brought my mum to the opd haematology for 1st appt- followed by 2nd appt for an urgent bone marrow aspiration- the staff were prompt/helpful and friendly, from the reception staff- to the medic , especially a CNS. The whole experience was excellent- even if the diagnosis was not so good...many thanks to the professional staff.

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Response from The James Cook University Hospital 10 years ago
The James Cook University Hospital

Submitted on 03/09/2013 at 14:39
Published on nhs.uk on 06/01/2014 at 01:13

Thank you for your comments regarding the care and treatment afforded to your mum, during her visits to the James Cook University Hospital. I am sorry to learn your mum's diagnosis was not good. I shall certainly forward your kind words to the staff you and your mum came in to contact with during your visits to the Haematology Department, and I am sure they will be very pleased to read them. Many thanks again. Kindest regards Mrs Linda Oliver Patient Experience Co-ordinator.

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