"not happy at all"

My son who is 15 months old fell over n cut his eye, called nhs said because of his age take him straight to a and e. When arrived was waitin at reception for roughly 5 mins. C triage nurse, said he should be seen by a doc. Arrived at 8 in evenin gave up as still hadnt been seen. There was other children a lot older and what I could c minor injuries but was seen before my son. As he is under 2 yrs of age I thought it was priority obviously I was wrong. I explained had 2 other children at home under age of 5. I think its disgusting I still hadnt been seen by 11.15 so I gave up. I will b takin him 2 the doctors 1st thing tomorrow wouldnt rate the hospital at all. Im ashamed of this country I really am. So thanks a lot nhs for all your help a absolute joke