"demoralised rude staff"

Posted via nhs.uk 10 years ago

patient/ people skills very poor. too many unprofessional personal comments to patients and relatives (i.e "your mother is very awkward and cunning") just one example. No stimulating things to do, patients just left to TV or sitting.

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Julian Hospital

Submitted on 09/06/2017 at 09:41

Published on nhs.uk at 10:30

We would like to apologise for not having responded to these comments at the time, and can assure that we now have a more robust responding system in place.
Recent posts have been responded to and we are now going back through previously un-responded comments to provide this update.
The quality of our inpatient facilities at the Julian Hospital are very positively regarded today, particularly within our wards for people with dementia at the state of the art Hammerton Court specialist dementia unit.
We welcome and monitor closely comments about people’s recent experiences of our services at the Julian Hospital.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Julian Hospital

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

demoralised rude staff

"demoralised rude staff"

Responses

Keyboard Shortcuts