"A&E outstanding kindness of staff on a very busy..."

The thoughtfulness and care of all of the staff who we came into contact with on 6th April in A&E, the paramedic and the ambulance staff was outstanding; not just for the patient but for the family as well. My 84 year old father had collapsed due to a heart condition. He was treated with dignity and respect and the family was made to feel welcome and not in the way despite the department being extremely busy as it was a Saturday. Although the staff must have been under huge pressure as the department was full, the beds and corridors, and the waiting room had lots of people in it as we left, every member of staff who spoke to us behaved as if they were in good spirits and was very friendly.