"Fantastic hospital staff and quick treatment"

About: Royal Hampshire County Hospital

i was sent to A&E from my GP earlier this week with an infection. The staff at A&E were very nice and i was seen by the triage nurse quickly on arrival (in under 30minutes). I want to say a special thanks to the doctor who made me laugh several times and explained thoroughly what might happen. I had to stay in the hospital day treatment area on d level to go on an antibiotic drip for 24hours and was given a private room which was a nice surprise. Towards the end of the stay i was moved to the ward due to a gentleman needing the room which was fine as i understand the singel sex accommodation rules in hospitals. All of the hospital staff were very polite and professional. The only improvement i could recommend was keeping me informed a bit more about what was happening. I saw the consultant at 9am the first morning and was sent for an xray and ultrasound. These came back clear, however i only saw the consultant again at 5pm and was told the next steps. Since midnight i had been nil by mouth in case i had needed an operation, so i could have been told sooner that this was not the case to allay my fears and let me eat/drink! Overall a good experience and i left feeling better than when i came in, so thank you to all of the staff that looked after me.

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Response from Royal Hampshire County Hospital

Thank you for taking the time to post your comments - these and your feedback have been shared with the team responsible. It is always good to hear that staff have achieved the high standards of care we aim to provide. Mary Edwards, Chief Executive

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