"Thank you for your care and consideration"

About: Heartlands Hospital

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I just want to give thanks to the staff on ward 20 at heartlands following the death of our mother. They were very sympathetic while being professional and helped to make a distressing wait/watch more bearable. In particular I wish to thank the staff nurse on duty on New Years Eve for all his kindness. Linda Bayliss

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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