"Dash to A&E"

About: Stepping Hill Hospital

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Arrived in A&E at 3.50pm today, sent straight through to the children's department, seen at 4pm, x rayed immediately and results discussed straight away. On our way home by 4.40pm - outstanding service provided by all members of staff. Stepping Hill is a credit to the NHS. Thank you

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Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you very much for your very positive comment which I have shared with the ED team.

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Response from Stepping Hill Hospital

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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