"Everyone was extremely friendly and put me at ease prior to small op "

About: Heartlands Hospital Solihull Hospital / Trauma and orthopaedics

(as the patient),

I just want to thank Mr. Morgan and team at the Day Procedures Unit at Solihull Hospital for their special care and treatment when I had a small foot op. two weeks ago. , Everyone was extremely friendly and put you at ease. The worrying was the worst thing.

Also, many thanks to the staff in the pre-op unit at Heartlands Hospital who were so kind and understanding when I arrived late for my appointment due to unexpected traffic problems. They were extremely kind and understanding.

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Response from Mark Newbold, Chief Executive, Heart of England Foundation Trust

picture of Mark Newbold

Dear joannnn

Thanks very much for posting, it is nice to hear you were so pleased with the care and treatment you received.

I hope you recovery is going well and I wish you a peaceful Christmas and New Year

Best wishes, Mark

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