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Good service from NHS24

Posted By Clark

"Good service from NHS24"

About: NHS 24

(as the patient),

Phoned NHS 24 from Fife this morning.

I must commend the efficiency of the service and the very helpful staff at NHS 24. They arranged for a district nurse to attend and she did so within a short time and helped to reassure me and advise me.

A great service.

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Responses

Response from Shona Lawrence, Clinical Governance Lead, Nursing and Care, NHS 24 10 years ago
Shona Lawrence
Clinical Governance Lead, Nursing and Care,
NHS 24

Submitted on 23/12/2013 at 10:19
Published on Care Opinion at 10:52

picture of Shona Lawrence

Dear Clark

Thank you very much for taking the time to provide positive feedback on your experience of NHS 24. I am pleased to note that arrangements were made for a District Nurse to attend and that you feel this was managed efficiently and that the staff involved were helpful.

NHS 24 welcomes all patient feedback on the service it provides and it is always a pleasure to receive complimentary feedback.

Thank you again for your positive comments and I wish you every good health.

With kind regards

Shona Lawrence

NHS 24 Patient Affairs Manager

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