"Bickerstaff Unit: Some very nice people and good unit. Very pleased."

About: The Princess Royal Hospital / General medicine

(as the patient),

Although not a pleasant procedure, I was made fully aware of what was going to happen, and put at ease.

Some very nice people and good unit. Very pleased.

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Response from The Princess Royal Hospital

Dear Magnetic798 Thank you so much for taking the time and trouble to share your experience of the Bickerstaff Endoscopy Unit at the Princess Royal Hospital. We are very pleased to hear the staff made you fully aware of what would happen and put you at ease - particularly given that this procedure can be quite discomfiting. It is great to hear that you were very pleased and met some very nice people.

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