"Diagnoses was done from a photo"

About: Shropshire and Staffordshire

(as the patient),

I was not seen by anyone but my GP. The diagnosis was done by the Advanced Primary Care Services, from a photo.

No contact was made to see if the lump was causing a problem, and this all would have been slightly acceptable if it didn't contradict the opinion of the rheumatology team.

Poor patient care.

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